Programme three looks to the future. John Lewis is expanding its fashion offering online and we learn what their customers are expecting from a brave new world of 21st-century shopping. The big question facing John Lewis is whether they can embrace this online world without compromising on what it considers to be the business's Holy Grail - personal and specialist service.
| Title | Episode 3 |
|---|---|
| Genres | Documentary |
| Release Date | 2010-03-24 |
| Episode Runtime | 01 Hours 00 Minutes |
| Season Number | 1 |
| Episode Number | 3 |
| Production Companies | Unknown |
